Privacy Policy — p444 Online Casino Philippines

1. Introduction

p444 ("p444," "we," "us," or "our") operates the online gaming platform accessible at p444.app (the "Platform"). We are committed to protecting the privacy and personal data of all registered players and visitors, particularly those based in the Philippines. This Privacy Policy ("Policy") describes how p444 collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Policy is incorporated into and forms part of the p444 Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

p444 processes personal data in accordance with applicable Philippine data protection legislation and follows PAGCOR guidelines for responsible data handling in the online gaming sector.

2. Data We Collect

p444 collects the following categories of personal data from players and Platform visitors:

p444 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by law or expressly provided by you in the context of a responsible gaming self-assessment.

3. How We Collect Data

p444 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from payment processors; publicly available information from Philippine government databases where permitted by law.
• Payment providers: Transaction confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other integrated payment partners.

4. How We Use Your Data

p444 uses your personal data for the following purposes:

• To create, verify, and manage your p444 account.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP).
• To verify your age (21+) and identity in compliance with applicable regulations.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve disputes.
• To send transactional communications, including deposit confirmations, withdrawal notifications, and security alerts.
• To send promotional communications, bonuses, and offers — where you have consented to receive them.
• To monitor gameplay patterns for responsible gaming purposes and to enforce self-exclusion or deposit limit settings.
• To improve the Platform, develop new features, and conduct internal analytics.
• To comply with legal obligations under Philippine law and PAGCOR regulations.

5. Legal Basis for Processing

p444 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and p444, including account management, payment processing, and game operation.
• Legal obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, anti-money laundering (AML) obligations, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and optional data uses, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing

p444 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other integrated payment partners, solely to process your financial transactions.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and security services: Providers that assist p444 in detecting and preventing fraudulent activity, money laundering, and unauthorized account access.
• IT and platform infrastructure providers: Cloud hosting, database, and technical service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement bodies, where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants engaged by p444, subject to professional confidentiality obligations.

All third-party service providers engaged by p444 are contractually required to process your personal data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection laws.

7. Cookies & Tracking Technologies

p444 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics cookies: Collect anonymized data about how players use the Platform, which pages are visited most, and where errors occur. This data helps us improve the Platform experience.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorized login attempts.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. p444 does not use third-party advertising or retargeting cookies.

8. Data Retention

p444 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• KYC verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it may be anonymized and retained for analytical purposes.

Upon expiry of the applicable retention period, p444 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9. Data Security

p444 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the p444 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized p444 personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While p444 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your p444 account credentials. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].

10. Your Rights

As a p444 player, you have the following rights with respect to your personal data, subject to applicable Philippine law:

• Right to access: You may request a copy of the personal data p444 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: You may request that p444 limit the processing of your personal data in certain circumstances.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request." p444 will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

The p444 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing online casino-style gambling. p444 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately suspend the relevant account, delete the data, and report the matter to the appropriate authorities where required.

If you believe that a minor has registered on the p444 Platform, please notify us immediately at [email protected] so that we can take appropriate action.

12. International Data Transfers

p444 primarily processes and stores personal data within secure server infrastructure. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification services. Where such transfers occur, p444 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with applicable Philippine data protection requirements.

By using the p444 Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the protections outlined herein.

13. Policy Updates

p444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, p444 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.

Your continued use of the p444 Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how p444 protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way p444 handles your personal data, please contact our Data Protection team. Our support is available 24/7 via live chat on the Platform. For written enquiries, you may reach us at:

[email protected] (plain text — not a clickable link)

Please include "Privacy Policy Enquiry" in the subject line of your email. p444 aims to respond to all data-related requests within thirty (30) days of receipt. For urgent account security concerns, live chat remains the fastest channel.